Web and Social Interactions

Reachable and Authentic

Find Time to Interact

  • The modern user demands ability to interact with your company at all hours.
  • Users expect your business to respond over Social Media, on the web, and within the community.
  • Complaints may be aired in a public forum. You may be judged by your ability to provide a timely and authentic response.
  • Modern Constant has experience delivering consistent and positive customer experiences across channels -- Omnichannel CX.
  • Our robust solutions can enable you to manage customer expectations while reclaiming time for your life and business work.

Modern Constant's step-by-step approach

  1. Understand the clients you have and the clients you want
  2. Implement measurement to understand value generated from interactions
  3. Help you design, develop, and operate solutions to increase value

Things we do

  • Custom websites from design to development and operations
  • Web troubleshooting, reliability and performance optimization
  • LAMP stack - Linux, Apache, MySQL, PHP - design, development and operations
  • nginx, PostgreSQL, and other Open Source software integration
  • Domain, DNS, and email service management
  • Vendor evaluation and management
  • Social Media, Blog, Vlog, Newsletters content strategy and workflows
  • Complaint management solutions
  • User Experience (UX) design, testing, and Design Thinking
  • Analytics, measurement, and decision support

Already have some solutions?

Modern Constant's extensive experience in technology operations can help you tame and optimize your existing solutions.

We accept retrofit and maintenance work. All work receives the same care and attention as our own designs.